SmartGiving respects confidentiality. We hold contact details and other relevant information, including financial details, about people who have contacted us or supported our activities.
We may disclose your personal information within the SmartGiving group (companies/charities under the control of our Trustees). We may also disclose information if we are required to by law.
In most cases we will tell you before we disclose information without your permission, and we will always give you a reason for our disclosure. We take care over the security of the information we hold, and we train our staff and volunteers in how to look after your information in a confidential manner.
You have the right of access to the information we hold about you. To obtain a copy of your records, please apply in writing to the Data Protection Officer at SmartGiving. For more information, call 0800 358 1191 or email firstname.lastname@example.org. There is no charge for this.
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Google Analytics allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
Google Adwords codes enables us to see which pages helped lead to sign-up form submissions. This allows us to make better use of our paid search budget.
DoubleClick allows us to provide targeted advertising in the future when we use remarketing codes to log when users view specific pages.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
SmartGivingCookies banner is used to control whether the cookies information banner appears. It is set if the user clicks ‘remove this message’
Google Analytics_utma _utmb _utmc _utmz cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.
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Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout.
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